Wednesday, April 6, 2016

CommVault Communication Problems between the Client , CommCel server and the Media Agent

Error type
Description: Waiting for the services on the client [ServertName] to come online.
Source: prdbaascom01, Process: JobManager

This usually happens when the client cannot communicate with the Commserv Server.


You can do the check readiness but it will give you an error as show below or restart the service.
  
A quick way to fix this is do as follow and if after doing this still does not work call Commvault support.
Right on the client from the CommCel console and select properties,/advanced  then click on Job Configuration Tab.

On the data Interface Pairs click add and select the CommServ from the drop down list  then click Next

Point the selected second computer to the CommCel server then click next to define the interface
Click Add, the system will automatically display the Ip address of the client and the commServ






Thursday, March 10, 2016

VMware vROps



Creating an Alert definition and an Alert Notification on VMware vROps

1 Create an alert definition 

In this scenario we will take an existing alert definition then clone it to an alert that we want.
The built-in alert definition that I will be using in this example is “Virtual Machine is demanding more CPU than the configured limit”  .
Log in to  your  vROps – click Home tab, then content icon – then Alert definitions




This displays the built-in alerts that exists in the vROps environment already
As I mentioned earlier we are going to clone an existing alert definition and use it to create a customized alert.
In the list find  “Virtual Machine is demanding more CPU than the configured limit”  . from the top click the clone Icon.
 
And this will take you to a new window.


And let’s work on building our customized alert definition.

Let’s Put the name we want to specify out alert.  Note .. Good naming convention in your vROps environment is very important.
I will suggest to use the following naming convention for your alerting in vROps environment
a)      Acronym of your company – following the alert name/type/or modified
b)      Group or department name - following the alert name/type/or modified ( For larger environment or if you created Capacity based group in your environment
c)       ClusterName – follow by  the alert name/type/or modified ( if you have multiple clusters managed by a simple vROps )
Example:  ITOPSM - Virtual Machine is demanding more CPU than the configured limit
                                                                      Or
                    ITOPSM –VM is demanding more CPU than the configured limit
Anyways something like that..
 Here  we keep the default  unless you need additional information..  you can also remove  the symptom if you don’t want it.

Next we go to Base Object Type.  Because it is a cloned alert definition NOT the newly created alert definition,  The Base Object Type cannot  be modified.  

Next to Alert Impact tab,  You can do the change  as i did on this example  or proceed with what works well for your corporation
 
Next  to Add Symptom Definitions Tab ..  Also in here you can keep the default or modify as you want.
IN CASE you want to add additional Symptom , you can select want is in the symptom list or create a new one by clicking the green +  Then find CPU / demand% or as you would like .. Then DRAG it to right side of the Add  Symptom Definition  windows. Click save when completed.



Next to  Add Recommendations  tab

The add recommendation is there to help you clarify what you need to put in your alert in order to guide system administrator to solve the issue efficiently and easily.
vROps already has default recommendations available for  each type of faulty or malfunction within VMware environment .
In our example we are going to keep the default settings


Click SAVE and the alert definition windows will disappears.
We just created an alert definition.  You modify it as you want.

2- Create an Alert Notification:

In the same Window click Notification 
 
Click the plus green sign to create a new alert notification 

-          Define the name of your Notification
-           your email address or email list
-          All the changes or words you might want to see in your alert
-           
In Filtering Criteria,  you should define the object that you want to monitor

Specify The alert definition that we created in this Example


Click Save when Completed  and you  you will be ready to receive alerts about Virtual machines that demands more CPU

Wednesday, March 9, 2016

CommVault Simpana Symantec Antivirus Exclusion on Windows servers



CommVault Simpana Symantec Antivirus Exclusion on Windows servers

Have you ever wonder why your backups have been performing so slow especially with file system as iDataAgent backup type. 
Well... If you have looked everywhere and things look good.. ......Now will be the time to hold your breath and see your IT security dept and ask them when Symantec is pushing updates to client nodes in the network. 

If you are suspecting that something is going wrong for your backup for a specific node because of the AV, just do the AV exclusion/exceptions on your client as follow


From your client computer start your AV and click on Change Settings. On the exception click configure settings/ Click Add and add the following information (this should exclude these files to be scanned while CommVault is doing backup)


C:\Program Files\CommVault\Simpana\Base\EvMgrC.exe
C:\Program Files\CommVault\Simpana\Base\CLBackup.exe
C:\Program Files\CommVault\Simpana\Base\IFind.exe
C:\Program Files\CommVault\Simpana\Base\cvd.exe
NEXT select the folder and enter the following 



C:\Program Files\CommVault\Simpana

After all it should look like this

Click OK when completed  and exit the AV . Restart your backup job

You can find a list of AV exclusion in CommVault site on the following link

Fix backup failure and session wait time in Commvault such as SIDB errors


Configure CommVault backup Signature to Minimize Communication failure/SIDB errors  during CommVault Simpana Backup. 

Make sure to stop the backup job for the server that you are going to make the change
This configuration is done at the client node level.
Right click on the and select properties ---- advanced –Select Additional  Settings tab – Click Add
Click Lookup and select  “ signatureWaitTimeSeconds” 
Change your Setting to reflect what you see in here.. and click OK  ..  Restart your backup

If you have any question please  drop the line @louis.ndjouou@gmail.com
If you like it.. let us know